Upstreet Craft Brewing Data and Privacy Policy

Last Updated: August 2024

At Upstreet Craft Brewing, we are committed to protecting your personal information and handling all data responsibly. This Data and Privacy Policy outlines how we collect, use, share, and safeguard personal and other types of data when you interact with our website, visit our taprooms, or engage with us in any other capacity.

1. Information We Collect

We collect various types of information, including:

  • Personal Identification Information: This includes your name, email address, phone number, postal address, and any other identifiers you provide to us.
  • Transaction Information: Payment details, purchase history, and order preferences when you buy products or services from us.
  • Technical Data: Information such as IP addresses, browser types, operating systems, and other online identifiers collected via cookies and similar technologies.
  • Marketing and Communication Preferences: Your preferences for receiving marketing communications from us and your preferred communication channels.

2. How We Use Your Information

We use the data we collect for various purposes, including:

  • Providing Services: To process orders, manage your accounts, and deliver products and services that you request.
  • Customer Support: To respond to inquiries, fulfill your requests, and provide customer support.
  • Marketing: To send you promotional materials, updates, and special offers that may interest you, based on your preferences.
  • Legal Compliance: To comply with legal obligations, protect our rights, and enforce our terms and conditions.

3. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: Third-party vendors who assist us with our operations, such as payment processors, email delivery services, and marketing partners.
  • Legal Authorities: If required by law or to comply with legal processes, or to protect the rights and safety of Upstreet Craft Brewing, our customers, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can request correction of inaccurate or incomplete data.
  • Deletion: You can request deletion of your personal data where there is no good reason for us to continue processing it.
  • Opt-Out: You can opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us at cheers@upstreet.ca.

7. Third-Party Links

Our website may contain links to third-party sites that are not operated by Upstreet Craft Brewing. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

9. Changes to This Policy

We may update this Data and Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Data and Privacy Policy or how we handle your data, please contact us at:

Upstreet Craft Brewing
41 Allen Street
Charlottetown, PEI, C1A 2V6
cheers@upstreet.ca

By using our website or services, you agree to the terms outlined in this Data and Privacy Policy.